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ICF将获得未来客户

弗吉尼亚州费尔法克斯

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2017年12月14日

Tuck-in Acquisition to Extend ICF奥尔森的 Successful Loyalty Business to Europe
劳伦·戴克
通讯副总裁

Icf (nasdaq: icfi), the global consulting and digital services provider, announced today that it will acquire London-based 未来的客户 Limited, a leading boutique loyalty strategy and marketing company. 未来的客户 will operate as part of ICF奥尔森的 一对一的忠诚练习, which was named a Leader in The Forrester Wave™: Customer Loyalty Solutions, Q3 2017, the highest distinction in that category.

 

“The acquisition of 未来的客户 is an excellent fit with our successful loyalty and customer relationship marketing practice, which currently works for global brands including Wyndham, 凯悦, Luxottica and Citi in the United States and represents a growing and visible revenue source for ICF,Sudhakar Kesavan说, ICF的首席执行官. “未来的客户 team includes some of the loyalty industry’s top strategic thinkers and architects who have developed progressive loyalty strategies in Europe for clients in retail, 媒体, 移动, 能源与健康. We look forward to leveraging their capabilities to extend our work for existing clients into Europe and beyond and to build new relationships.”

 

“We focus on engineering and strengthening the bonds between brands and the customers who define their commercial future,格兰特·哈里森说, Chief Executive Officer of 未来的客户, 这家公司大约有25名员工. “This is an excellent opportunity to combine our design thinking with ICF奥尔森的 formidable strengths in technology and creative communications to offer a best-in-class service to clients.”

 

The acquisition is expected to close around the end of the year-end. Financial terms were not disclosed.

 

阅读更多关于ICF的观点 顾客忠诚度的未来 和它的 产品及服务.

关于ICF

ICF (NASDAQ:ICFI) is a global consulting services company with approximately 7,500名全职和兼职员工, but we are not your typical consultants. 在ICF, business analysts and policy specialists work together with digital strategists, 数据科学家和创意人员. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. 自1969年以来, public and private sector clients have worked with ICF to navigate change and shape the future. 在icf了解更多信息.com.

关于未来客户
未来的客户 is a London-based team of thinkers, designers and practitioners with a proven record of building successful customer loyalty strategies. 自从创建乐购会员卡以来, the partners of 未来的客户 have helped brands unlock the potential value of their customers. The outcomes are transformative and measurable - incremental revenue, 提高净启动子分数(NPS), 更高的保留, increased engagement and enhanced brand affiliation.
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